I am very surprise to see excellent review but I visited the CarStar Guelph ON Canada location and had a very bitter experience. I have lots to complaint about George who probably the owner of this place. He is very rude and have no good customer service experience. He is very irritable personality. I requested my pre-accident pictures but he never replied to me. I had some issues as to whether my car was damaged at his place. To investigate the situation only pictures taken prior to the accident would give me satisfaction that it was not damages at the repair facility but no response from CARSTAR Guelph location.
I am very surprise to see excellent review but I visited the CarStar Guelph ON Canada location and had a very bitter experience. I have lots to complaint about George who probably the owner of this place. He is very rude and have no good customer service experience. He is very irritable personality. I requested my pre-accident pictures but he never replied to me. I had some issues as to whether my car was damaged at his place. To investigate the situation only pictures taken prior to the accident would give me satisfaction that it was not damages at the repair facility but no response from CARSTAR Guelph location.