Dr Chow was abusive to my elderly father when he did a Yag procedure on him. My Dad has moderate dementia and I was unable to go into the laser room with this. I sat him down and got him settled. I was right outside the door. They prepped my Dad and were about to start the laser when my Dad moved. Dr Chow began a HUGE tirade to my Dad about moving. I was standing outside the door and they never once told him not to. Dr Chow kept orating to my Dad until my Dad said I get it. I totally get that patients can't move during this but maybe, just maybe they should communicate this to their patients. Especially the elderly ones that may not understand this. After the procedure was done I came back into the room and all of a sudden a sweet Dr Chow started talking to me. I do not know how the staff work under such condescending doctors like this. If you get recommended to this clinic I would recommend looking elsewhere.
Dr Chow was abusive to my elderly father when he did a Yag procedure on him. My Dad has moderate dementia and I was unable to go into the laser room with this. I sat him down and got him settled. I was right outside the door. They prepped my Dad and were about to start the laser when my Dad moved. Dr Chow began a HUGE tirade to my Dad about moving. I was standing outside the door and they never once told him not to. Dr Chow kept orating to my Dad until my Dad said I get it. I totally get that patients can't move during this but maybe, just maybe they should communicate this to their patients. Especially the elderly ones that may not understand this. After the procedure was done I came back into the room and all of a sudden a sweet Dr Chow started talking to me. I do not know how the staff work under such condescending doctors like this. If you get recommended to this clinic I would recommend looking elsewhere.