I've never actually rented anything from U-haul, but I have never felt so disrespected by anyone before. A representative kept calling my house and my grandma didn't understand what she was saying so when I got home I talked to her and she was asking about a truck that was rented under my dads name but a false number. I it was a case of stolen identity because my dad did not actually rent the truck at all.
She tries to get ME to call my dad, when I gave her his phone number and it's HER job. And when I told her that she started saying that I was difficult and wasn't helping and being rude, and then I told her she should call my dad and she said something along the lines of "I should call the police", implying that my dad stole the truck when he in fact didn't even have it and getting extremely rude, even with her tone of voice. I ended that phone conversation in tears and I never call to report things but I had to call to report how horrible she was to me, the woman that picked up had been sitting right beside her and told me that she didn't think anything was wrong with it.
I've never actually rented anything from U-haul, but I have never felt so disrespected by anyone before. A representative kept calling my house and my grandma didn't understand what she was saying so when I got home I talked to her and she was asking about a truck that was rented under my dads name but a false number. I it was a case of stolen identity because my dad did not actually rent the truck at all.
She tries to get ME to call my dad, when I gave her his phone number and it's HER job. And when I told her that she started saying that I was difficult and wasn't helping and being rude, and then I told her she should call my dad and she said something along the lines of "I should call the police", implying that my dad stole the truck when he in fact didn't even have it and getting extremely rude, even with her tone of voice. I ended that phone conversation in tears and I never call to report things but I had to call to report how horrible she was to me, the woman that picked up had been sitting right beside her and told me that she didn't think anything was wrong with it.
I wish I could rate this place 0 stars.