kpower's Reviews

Customer Service is nowhere to be...

My first experience at Teppermans about a month ago was pretty bad, I purchased a few items and paid about 30% of it down and financed the rest. The following week I then received a few calls telling me I had to come in and pay them a deposit before they could get our couch and loveseat ordered. Each time I called I explained that I DID put money down and told them exactly how much and it shows on the receipt from them also. However they continued to call me saying I did not make a deposit. Finally I said enough is enough, I went in and cancelled the order and got my money back.

This past weekend we decided to give them another try, I went in and spoke again to a great salesman to purchase a rug, I decided to put on finance as they had already approved me the first time I was in. When I got to the order desk I was told there was a $99 fee to finance but I could pay within 90 days without a finance fee so I choose that option. So the guy entered it all and printed...

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By: kpower

Tepperman's

Kitchener, ON

Comments

By: TEPPERMAN'S - COMPANY REP


Hi There,

Thank you for taking the time to Review us. At Tepperman’s, we really do strive to go above and beyond for our customers and in this case, we clearly didn’t meet your expectations.

I would be very grateful for the opportunity to discuss this issue with you in greater detail. Please reach out to me at your earliest convenience so we can chat.

Thank you in advance,

Pamala
1-877-315-5170
ext 1426