The facilities have been re-done for the umpteenth time but the staffing and the policies haven't. This is a club that, it would seem, is unscrupulous in their marketing practices, and whose guest policies are deceptive and inconsistent. Staff training in modern customer service practice is apparently non-existant.
The facilities have been re-done for the umpteenth time but the staffing and the policies haven't. This is a club that, it would seem, is unscrupulous in their marketing practices, and whose guest policies are deceptive and inconsistent. Staff training in modern customer service practice is apparently non-existant.