DO NOT GO HERE
I had the worst experience here!
I have been to Amalphi a couple times before and had okay service. The front desk staff aren't the friendliest and its true, they make you wait for your service, even though you have an appointment.
I had an appointment the other day for a brow waxing and I had to wait 15 minutes, until finally I asked the girl at the desk what was going on. She then called the aesthetician over and told her to see me. It was then that I realized she had been sitting in front of me the entire time!
During the waxing, I felt a bit pain, more than usual, and also felt that the lady was trying to be quick to get it over with. Once the waxing was done, she realized she had ripped a layer of my skin off on both brows!!! All she said was very weak "sorry", and told me that I should have let her know beforehand that I was sensitive. In that case she said she would have put powder on before waxing ( I am pretty sure they are supposed to put it on regardless).
After escorting me to the desk to pay, she ran off and didn't say anything.
I had to advise the girl at the desk of what happened, and she still had the audacity to charge me 12 dollars (a discounted price)to get my skin ripped off!
I had to go back later to get my money back! and even then, she made it seem like it was my fault and like she was doing me a favour.
In the end, she gave me a gift certificate for ANOTHER brow wax because they can't do refunds! Like I want to go back there after that awful experience.
There was no reason why that should have happened. I have had my brows waxed for years, and this has never happened to me before. Now, I have a very red scar under both eyebrows which were, as imagined, very irritating and sore.
All in all, the service was far from reasonable, and they should have deeply apologized for what they did and offered me my money back, at least!
Do not recommend this place. Its too bad for the other great aestheticians who work there.
I had the worst experience here!
I have been to Amalphi a couple times before and had okay service. The front desk staff aren't the friendliest and its true, they make you wait for your service, even though you have an appointment.
I had an appointment the other day for a brow waxing and I had to wait 15 minutes, until finally I asked the girl at the desk what was going on. She then called the aesthetician over and told her to see me. It was then that I realized she had been sitting in front of me the entire time!
During the waxing, I felt a bit pain, more than usual, and also felt that the lady was trying to be quick to get it over with. Once the waxing was done, she realized she had ripped a layer of my skin off on both brows!!! All she said was very weak "sorry", and told me that I should have let her know beforehand that I was sensitive. In that case she said she would have put powder on before waxing ( I am pretty sure they are supposed...