Ordered flowers for my girlfreind, and when they were not delivered that day (as they were supposed to be), they told me they tried to deliver them and couldn't get a hold of anyone. This was impossible as her work building is open 24hrs and always someone at reception. Anyway, I tried emailing them during the day (no response) and when i called their local number on the website, it said they were closed, even though it clearly says to call between 7am-10pm, which it was. Tried calling this morning and still says closed. lol I had to write and email to wecare@canaflorist.ca and finally a guy called me and told me I had to pay an extra 10$ to have them delivered since they were unable yesterday....again a bunch of BS. They even had my girlfreinds cell number in case they needed to reach her, and it was never called. Anyway i told them to cancel the order and of course, they have to charge me 10$ to cancel. I figure small price to pay for a lesson learnt on where not to order flowers next time around. I had previously gone with eadible arrangements and had a great experience, shouldn't have messed with a good thing!!
Ordered flowers for my girlfreind, and when they were not delivered that day (as they were supposed to be), they told me they tried to deliver them and couldn't get a hold of anyone. This was impossible as her work building is open 24hrs and always someone at reception. Anyway, I tried emailing them during the day (no response) and when i called their local number on the website, it said they were closed, even though it clearly says to call between 7am-10pm, which it was. Tried calling this morning and still says closed. lol I had to write and email to wecare@canaflorist.ca and finally a guy called me and told me I had to pay an extra 10$ to have them delivered since they were unable yesterday....again a bunch of BS. They even had my girlfreinds cell number in case they needed to reach her, and it was never called. Anyway i told them to cancel the order and of course, they have to charge me 10$ to cancel. I figure small price to pay for a lesson learnt on where not to order flowers next time around. I had previously gone with eadible arrangements and had a great experience, shouldn't have messed with a good thing!!