Dishonest Business
Do not do business with Green Air Care. They are a very dishonest company. My 85 year old mother lives in the Chicagoland area and hired them for their $49.99 AC tune up. The “tune up” took about 15 minutes. Then Ruben, the technician, showed my Mom the capacitor from the AC unit and told her it was bad and needed to be replaced. He said the air conditioner would run colder, more efficiently, and quieter when it was replaced, which could not be true since the capacitor only starts the compressor and fan motors and then essentially does nothing. GAC charged $220 to replace the capacitor, which took about 10 minutes. The capacitor is available for $17 on Amazon. My mother fortunately asked to keep the old capacitor. I had 2 local HVAC contractors check it out and both said it was fine and they would not have recommended replacing it. They said their typical charge for replacing one is less than $150 including the service call.
GAC would not admit they did anything wrong, but after much haggling they did come back out and reinstall the old capacitor and reversed the $220 charge. For all of our trouble and their fraudulent claim to begin with, you might think they would have just reversed the charge, cut their losses at $20 and left it at that...BTW, my Mom's AC is still working fine.
GAC technicians get paid commission on top of hourly pay. I believe this gives the technicians an incentive to sell more services, even if you don't need them, as in my mother's case. You trust them to be honest, but they are not. GAC also charges for their work based on their own “book prices”. These don't have any bearing on what the actual material, labor, and overhead costs are. If you have the time to check around you will find they charge 30 to 50 percent more for their work. It's also why they want to get their foot in the door with a too-good-to-be-true price for a tune up; identify unnecessary work for unsuspecting customers; and charge exorbitant prices.
Do not do business with Green Air Care. They are a very dishonest company. My 85 year old mother lives in the Chicagoland area and hired them for their $49.99 AC tune up. The “tune up” took about 15 minutes. Then Ruben, the technician, showed my Mom the capacitor from the AC unit and told her it was bad and needed to be replaced. He said the air conditioner would run colder, more efficiently, and quieter when it was replaced, which could not be true since the capacitor only starts the compressor and fan motors and then essentially does nothing. GAC charged $220 to replace the capacitor, which took about 10 minutes. The capacitor is available for $17 on Amazon. My mother fortunately asked to keep the old capacitor. I had 2 local HVAC contractors check it out and both said it was fine and they would not have recommended replacing it. They said their typical charge for replacing one is less than $150 including the service call.
GAC would not admit they did anything...