katieadams's Reviews

Horrible customer service and...

I recently went to Sunsera to get my hair coloured and cut. After getting this done, I was very unhappy with it and called the next day to complain. The following day I went in for a consultation, during which they never talked about price. I understood that it was a colour correction that would be free of charge, because I was unhappy with my hair and we never discussed price. Long story short, they now demand that I pay for the second colouring job because of THEIR mistake. and were very rude in dealing with me. completely unimpressed.

By: katieadams

Sunsera

Saskatoon, SK

Horrible customer service and...

I recently went to Sunsera to get my hair coloured and cut. After getting this done, I was very unhappy with it and called the next day to complain. The following day I went in for a consultation, during which they never talked about price. I understood that it was a colour correction that would be free of charge, because I was unhappy with my hair and we never discussed price. Long story short, they now demand that I pay for the second colouring job because of THEIR mistake. and were very rude in dealing with me. completely unimpressed.

By: katieadams

Sunsera Salons

Saskatoon, SK