Not Impressed at all
I needed some foundation repair work done. After getting a few quote I decided on OHI even though they were not the cheapest, as I bought into the story of local firm with lots of own staff with experience and expertise. It turned out they sub-contracted the critical foundation repair work to a small company who had never worked with nor heard of OHI before! I worked from home while the foundation work was getting done, and it was a good thing as they were going to just do things their way, not what OHI and I agreed to. Not once during those 2 days did anyone from OHI showed up while the work was getting done by the sub-con.
I don't know if the other crews that showed up for other tasks worked for OHI or not, but generally I was not impressed with what they did. Every day I came home I would find things not done properly. I would phone them, and yes they did come back and do what they were supposed to do in the first place. Sometimes the crew would show up with the wrong tools or no tools. What the contract spelled out, and what their project lead said they would do, and what actually got done were never the same.
From my experience, attention to details and doing it right the first time are definitely not what you can expect from these guys.
I needed some foundation repair work done. After getting a few quote I decided on OHI even though they were not the cheapest, as I bought into the story of local firm with lots of own staff with experience and expertise. It turned out they sub-contracted the critical foundation repair work to a small company who had never worked with nor heard of OHI before! I worked from home while the foundation work was getting done, and it was a good thing as they were going to just do things their way, not what OHI and I agreed to. Not once during those 2 days did anyone from OHI showed up while the work was getting done by the sub-con.
I don't know if the other crews that showed up for other tasks worked for OHI or not, but generally I was not impressed with what they did. Every day I came home I would find things not done properly. I would phone them, and yes they did come back and do what they were supposed to do in the first place. Sometimes the crew would show up with the wrong...