joew1553's Reviews

Forever grateful to Responders Pest...

I cannot speak highly enough of Derrek and his team. I own a building in Western Canada where we were hit with a massive bed bug problem from one negligent tenant. Derrek, the owner of Responders, answered our phone call at 3 AM when I was completely beside myself not knowing what to do. 10 hours later he personally came with two other employees who removed all of the furniture, and heated the entire hallway the room was in and sprayed the rest of the building. It should be noted that our building was a 4 hour drive from where Responders’ office is. He delivered on his guarantee to return for free if further treatments were needed. In fact, he returned several times for free because the company we had hired prior to Responders ( and is one of the largest pest control companies in Canada), completely botched the job the first time and caused the bed bugs in the one room to scatter.
Derrek not only eradicated our problem, he offered sincere emotional support to us and guarantees...

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