We ordered blinds from the sales rep Dexter. The order was placed on April 7 and Dexter told us the order would take two weeks. We paid $3500.00 as a down payment on April 11 and the other $3500.00 was to be paid when the order was complete. It is now May 30 and our order is still not complete. Dexter charged our credit card the remaining $3500.00 on May 18. Since April 7 we have been given many lies and excuses from Dexter. Some are palatable but most are not. He now has our complete payment of $7000.00 and the job is not finished. We are trying to get a credit from our bank but do not know at this time if that will happen. Perhaps this company is not disreputable but we do know that Dexter is a deplorable business person and we would highly recommend that you do not deal with him. It is necessary that we give a star rating and none of the possibilities show our true intentions. We therefore had to give him a one.
We ordered blinds from the sales rep Dexter. The order was placed on April 7 and Dexter told us the order would take two weeks. We paid $3500.00 as a down payment on April 11 and the other $3500.00 was to be paid when the order was complete. It is now May 30 and our order is still not complete. Dexter charged our credit card the remaining $3500.00 on May 18. Since April 7 we have been given many lies and excuses from Dexter. Some are palatable but most are not. He now has our complete payment of $7000.00 and the job is not finished. We are trying to get a credit from our bank but do not know at this time if that will happen.
Perhaps this company is not disreputable but we do know that Dexter is a deplorable business person and we would highly recommend that you do not deal with him. It is necessary that we give a star rating and none of the possibilities show our true intentions. We therefore had to give him a one.