My husband and I purchased a Bullfrog Hot Tube with the help of Phil and Erika in December. We had a very pleasant experience dealing with Mermaid. The model we purchased was a floor model on sale. There was a very minor problem with the hot tub at first (just a plug in the wrong spot or something like that) but their service department helped us out with the issue immediately. That along with sending someone to our house to go over properly operating our hot tub and using the chemicals was very beneficial and much appreciated. I would definitely recommend Mermaid Pools if you are looking to purchase a hot tub!
My husband and I purchased a Bullfrog Hot Tube with the help of Phil and Erika in December. We had a very pleasant experience dealing with Mermaid. The model we purchased was a floor model on sale. There was a very minor problem with the hot tub at first (just a plug in the wrong spot or something like that) but their service department helped us out with the issue immediately. That along with sending someone to our house to go over properly operating our hot tub and using the chemicals was very beneficial and much appreciated. I would definitely recommend Mermaid Pools if you are looking to purchase a hot tub!