LIARS
Booked a clean beautiful limo with this company. Totally different vehicle which was old and different things didnt operate inside such as AIR CONDITIONING and AUDIO....shows up with no notice prior and an extremely casually dressed driver.
Husband called for weeks trying to reach the man who booked us and we were told "he is not here" and within one day we were told
"call back Monday" and then later on the same day "He doesnt work here anymore"
So I (the wife) called pretending to have spoken to CHRIS the man who is dodging us. Saying he promised us a great deal and we want to book, and I just spoke to him and thought I could reach him here. The lady was very anxious to reach Chris at this point!!! "one minute I will call him, and then I'll give you a call back"
LIARS!!!!!!!! They totally ruined my experience of my wedding and were total cowards unwilling to offer any customer service but when they think they can rip someone else off they are more than willing to accommodate your request..
Comments
DO NOT GIVE THEM YOUR CREDIT CARD INFO!!!!!
AFTER THEY SABOTAGED MY WEDDING THEY MADE ILLEGAL CHARGES TO MY CREDIT CARD... we filed a complaint to the Better Business Bureau and in response everything that came from there mouth was a lie! everything they responded with was made up saying that they recorded or phone calls and that they had video surveillance of the limo leaving and that the driver was dressed professionally even though I have wedding pictures and you can clearly see the driver dressed like a bum! !! also I took tons of pictures of the inside of this s***** limo they sent us where the door was held together with duct tape and screws and there's holes in the walls inside of the limo and how the AC didn't work or the music it was all recorded on my phone yet they lie and say that they give us an upgrade and that we were happy about it? Makes me wonder why I would spend all this time reading complaints if we were contacted prior and were okay with it. They know what they did that's why they're lying because they're scared and they know they're wrong! They're trying to make it look like the customers are nuts.