DISHONEST and RUDE

I called Dawson dental because I required an implant for a front tooth an injury for years earlier that I had been dealing with by using a flipper. I went for the free consultation. At that time I was told that the implant was not a viable choice for me as my bone had reseeded. So I got a quote of $650.00 for a flipper with all the necessary molds. I then asked if the tooth on my current flipper could be used. They said yes but could not calculate at that time the difference in price. My current flipper had a tooth on it slightly larger then my natural tooth to eliminate a small gap in my front teeth. I was told they would be unable to make the new flipper tooth larger then what my natural tooth would be. Confused I asked why they could do this years ago when I got my first flipper but not now with today's technology? That's when it was discussed using the tooth from the first flipper. So I go in for my fitting and was beyond appalled. My tooth from the original flipper was shaved down on the top of the tooth with pink wax put on it, it was explained that this was to aluminate "gums". It was the stupidest thing I had ever seen. From there I was told after they have now made this tooth un-usable by another dentist it was only taking off $20.00 from the original estimate. On top of everything the mold didn't even fit. I was told that it was "too bad" this is what I was paying for. When asked what they were doing, why this was taking over a week, why the soft mold was not prepared properly, why they had altered and ultimately damaged the tooth from my first flipper, I was told "well we aren't a denture clinic". I was floored at this point because your website advertises this very differently. It is indicated under the dental service section that they do complete dentures, denture implants etc. Not to mention I had the consultation, I spoke with the dentist, I was told this is what they do, that I was in good hands. What a complete joke. They are dishonest and a big scam. I was able to contact a denture clinic at Kennedy/Eglinton the same day I left the office, get an appointment for the next day. They charged me $275.00 for the complete flipper with the new tooth (slightly larger then my natural tooth as requested) and I received not the soft mold but the completed flipper by end of the same day as the visit. SHOCKING.