hsmith's Reviews

WORST CUSTOMER SERVICE!

I wish I didn't have to assign it any stars.... We were in the other day at the Huntclub store and saw an "as is" couch from the show room priced for $450 from $679 with no visible damage so we decided we would get it. We paid and my husband returned today to pick it up and when the associates brought it to him they drug it across CONCRETE tearing the entire underneath of the couch... clearly dragging a couch makes sense especially across concrete. So they offered my husband a whopping $50 back if we took the destroyed couch off their hands... My husband said no and asked that they replace it which they would only do for full price NO discount at all. So we wasted close to $100 dollars in gas and 2.5hrs of our time for nothing. I was absolutely shocked as we have spent 1000's of dollars in their store over the years... I will NEVER step foot in their store again!!!

By: hsmith

The Brick

Nepean, ON

Comments

By: AAHMETI

Yap that sounds like the Brick .. bad customer service .. after my last experience with Brick I switch over to Leon's and I must say this guys know how to treat their customers!