I'm a woman with limited chain saw experience and only use it once a year to prune my trees. This year the chain looked really loose and possibly dangerous to use. I always like trying to fix things myself but even with the manual and directions on the internet I couldn't get past step 1. That's when I went to Home Depot on Saturday, November 12 to get some help. In the Tool Rental department I met Rod L. a Home Depot service representative. He was a knowledgeable, efficient young man and patiently took the time to show me the steps to lengthen the blade making the chain tighter. Because of Rod L's kindness I've learned something new and will be able to adjust my saw in the future. Give him a promotion!
I'm a woman with limited chain saw experience and only use it once a year to prune my trees. This year the chain looked really loose and possibly dangerous to use. I always like trying to fix things myself but even with the manual and directions on the internet I couldn't get past step 1. That's when I went to Home Depot on Saturday, November 12 to get some help. In the Tool Rental department I met Rod L. a Home Depot service representative. He was a knowledgeable, efficient young man and patiently took the time to show me the steps to lengthen the blade making the chain tighter. Because of Rod L's kindness I've learned something new and will be able to adjust my saw in the future. Give him a promotion!