HORRIBLE! HORRIBLE! HORRIBLE!
I have NEVER been so disappointed ordering from a business online until NOW! I placed an order for a "SWEET 16" basket that I encountered so many problems with.First, I never received an e-mail confirmation from them,so I emailed them to send me that info and never heard back. A few days later I called and they said a lady would call me back b/c only she could help with all my info...Never heard back again! A week past and my niece never received her basket! So,now I am really fed up and want a refund since my niece's b'day had already past she never received her basket, but mind u this company charged my credit card asap! I finally got hold of a lady saying she would check blah, blah, blah. Well it turns out they did have a tracking # but it was sent out 1 week after I ordered it (which they left on my vm). (I'm sure it was the doing of the incompetent workers at this store! They cannot even return emails or phone calls...so how do we expect them to take on a easy task to sent out a gift basket.)
Well, my niece finally recieved her basket almost 2 weeks later! She text me a picture to say thank you for the cookie basket and they sent her a yellow and blue Happy Birthday basket! Which I DID NOT even order!!! UNBELIEVABLE!! I ordered a pink and white Happy 16th Birthday basket!! I am so upset, I was going to call this company back to give them a piece of my mind but thought why waste my time (they are so lame and would'nt get it anyway! My 4 year old could run this better than these idiots!) So, I will just write bad reviews and spread it through social media with the hopes of discouraging people to order from thi s place! Lesson learned here. So PLEASE BEWARE! DO nOT WASTE YOUR TIME OR MONEY! There are so many awesome companys to deal with!BTW, I would give ZERO strs but I had to mark something otherwise they would not let me post my review....
I have NEVER been so disappointed ordering from a business online until NOW! I placed an order for a "SWEET 16" basket that I encountered so many problems with.First, I never received an e-mail confirmation from them,so I emailed them to send me that info and never heard back. A few days later I called and they said a lady would call me back b/c only she could help with all my info...Never heard back again! A week past and my niece never received her basket! So,now I am really fed up and want a refund since my niece's b'day had already past she never received her basket, but mind u this company charged my credit card asap! I finally got hold of a lady saying she would check blah, blah, blah. Well it turns out they did have a tracking # but it was sent out 1 week after I ordered it (which they left on my vm). (I'm sure it was the doing of the incompetent workers at this store! They cannot even return emails or phone calls...so how do we expect them to take on a...