My chimney was damaged so I called around town to get estimates. Most places didn't even want to give me an estimate without coming to look at the damage. Sam and Crew was very nice. They did explain an accurate estimate couldn't be done without seeing the damage, but they let me send them some photos and they talked with me about the problems they could see. They really seemed to care about me. They were very patient and answered all of my questions. A few places I called wanted to do a "patch" job in my budget. Sam and Crew explained how that wouldn't be good because I'd be paying more in the long run. Sam and Crew had competitive rates and I didn't mind paying a little extra after it was explained to me. It felt like the others just wanted my money no matter what. While Sam wanted my business, he also wanted the job done right and the way I wanted it done. I had a million questions and they were very patient with me. They did a great job. I think people should call them first because they are great at what they do.
My chimney was damaged so I called around town to get estimates. Most places didn't even want to give me an estimate without coming to look at the damage. Sam and Crew was very nice. They did explain an accurate estimate couldn't be done without seeing the damage, but they let me send them some photos and they talked with me about the problems they could see. They really seemed to care about me. They were very patient and answered all of my questions.
A few places I called wanted to do a "patch" job in my budget. Sam and Crew explained how that wouldn't be good because I'd be paying more in the long run. Sam and Crew had competitive rates and I didn't mind paying a little extra after it was explained to me. It felt like the others just wanted my money no matter what. While Sam wanted my business, he also wanted the job done right and the way I wanted it done. I had a million questions and they were very patient with me. They did a great job. I think people should call them first because they are great at what they do.