CAUTION!!!! PLEASE READ...
MY son called inquiring about a unit at 21 Holborn Dr in Kitchener in March 2016 which was recently bought by METCAP and was given the run around right up until end of June 2016. He was told that he would be notified as soon as the desired unit would be available ....he never received a call...he continued to call in to inquire for availability and finally was told to come look at a unit at the end of May 2016. The 2 bedroom unit we looked at was being reno'd....so we inquired re a 3 bedroom at another location down the street ...owned by same (METCAP). we found a unit that was appropriate....we were quoted 2bedrooms at $950 plus hydro /mnth and 3 bedrooms were $1050 plus hydro with finished basement.......we were told there was a 3 bedroom available July 1 but they didn't know whether we could move July 15 or Autgust 01 as they did not know when they were able to get the unit cleaned and fixed (they clearly did not do inspection before the tenants moved in order to properly give a date) . we filled application and just before we moved my son called to confirm the amount of the money order he was to bring...SUDDENLY the quoted rent jumped up to $1200/mnth!!!! we agreed to pay new amount but were getting an uneasy feeling about all the misinformation we were given. we put the deposit on unit and were told the unit was ours and to call july 01 to find out when we could move in. 3 weeks after my son called and was told we weren't guaranteed this unit now because he had not dropped off his pay stubs as proof of employment. My son was told he could bring them in with rent when we move in. Our unit was given away to someone else !!!!!! no notification ...no courtesy call..NO RESPECT was given to us at all. we were then told there was a 2 bedroom we could have...we need to move so we agreed to take the 2 bedroom for $950/mnth...NOT!!!! now the 2 bedroom suddenly became $1100/mnth!!!!! WTF!!!! AND!!!! we had to fill out another application form..... ?????? AND!!!! now he couldn't guarantee we would get the 2bedroom....OMG!!!***********WE TOOK OUR MONEY ORDER BACK AND NOT ON THE COLDEST DAY IN HELL WOULD I LAY MY HEAD IN A METCAP PROPERTY!!!!!******* Terrible and unprofessional company. Last METCAP property we lived in had no heat in our unit and regular exterminations every 3 months. I thought it was that location...apparently it is all their properties. over 38 in Kitchener alone. Never again will our friends or family rent from METCAP.
MY son called inquiring about a unit at 21 Holborn Dr in Kitchener in March 2016 which was recently bought by METCAP and was given the run around right up until end of June 2016. He was told that he would be notified as soon as the desired unit would be available ....he never received a call...he continued to call in to inquire for availability and finally was told to come look at a unit at the end of May 2016. The 2 bedroom unit we looked at was being reno'd....so we inquired re a 3 bedroom at another location down the street ...owned by same (METCAP). we found a unit that was appropriate....we were quoted 2bedrooms at $950 plus hydro /mnth and 3 bedrooms were $1050 plus hydro with finished basement.......we were told there was a 3 bedroom available July 1 but they didn't know whether we could move July 15 or Autgust 01 as they did not know when they were able to get the unit cleaned and fixed (they clearly did not do inspection before the tenants moved in order to properly...