I am incredibly disappointed with the service that was provided to me by Salon Elle in North York (DVP and Eglinton) and thought that a PSA might be valuable alerting you of their poor business practices.
I purchased a Groupon and asked for caramel highlights. Shaz, the stylist, gave me yellow and orange, and Joanne (the owner) insisted I had to pay extra to correct the mistake. I refused. In the end, upon payment, they overcharged me 70$ for poor service. I am super upset at this service that I received and am appalled at what happened - I have been getting my hair done professionally for the last ten years and I have never been disappointed to this extent.
DO NOT go to Salon Elle, period. They treat you poorly and take advantage of you.
PSA: DO NOT GO TO SALON ELLE in NORTH YORK
I am incredibly disappointed with the service that was provided to me by Salon Elle in North York (DVP and Eglinton) and thought that a PSA might be valuable alerting you of their poor business practices.
I purchased a Groupon and asked for caramel highlights. Shaz, the stylist, gave me yellow and orange, and Joanne (the owner) insisted I had to pay extra to correct the mistake. I refused. In the end, upon payment, they overcharged me 70$ for poor service. I am super upset at this service that I received and am appalled at what happened - I have been getting my hair done professionally for the last ten years and I have never been disappointed to this extent.
DO NOT go to Salon Elle, period. They treat you poorly and take advantage of you.