On a recent visit to our loved one, we were shocked to find another patient walking up and down the halls massaging her own feces with her hands rubbing it on her face and neck. She also was touching the banister and wall and tried desperately to give us a hug as we walked pass her. I ran to find a worker and showed her from near the desk what was happening, and asked her for her help ... She snickered and asked me if I had seen the man with the oversized peed diaper that needed changing. She then walked toward her said something and walked away leaving that poor woman in all her filth to continue walking. I then found another worker who did take time go check her out. I took my loved one to the main floor. I was sickened by this incident and the deplorable way it was handled. They appear to be extremely understaffed on this floor with over 40 patients to 5 health care workers. There is a terrible stench in the halls and a lot of patients sitting unattended. We are waiting on another home I pray my family member is moved soon before it is too late. If you love your family member this is not the place for you.
On a recent visit to our loved one, we were shocked to find another patient walking up and down the halls massaging her own feces with her hands rubbing it on her face and neck.
She also was touching the banister and wall and tried desperately to give us a hug as we walked pass her. I ran to find a worker and showed her from near the desk what was happening, and asked her for her help ... She snickered and asked me if I had seen the man with the oversized peed diaper that needed changing. She then walked toward her said something and walked away leaving that poor woman in all her filth to continue walking. I then found another worker who did take time go check her out. I took my loved one to the main floor. I was sickened by this incident and the deplorable way it was handled. They appear to be extremely understaffed on this floor with over 40 patients to 5 health care workers. There is a terrible stench in the halls and a lot of patients sitting unattended. We are waiting on another home I pray my family member is moved soon before it is too late. If you love your family member this is not the place for you.