deltadawn's Reviews
Completely Satisfied!
Excellent efficient and professional service from this plumbing company.
Laurie & Joanie were wonderful, without delay they sent out 'master plumber', "Daniel" to rectify the problem.
They are an asset to Citywide!
I will surely use them again should the need arise.
Debbie D.
WORSE BUSINESS PRACTICE! Disgraceful
My partner surprised me with a beautiful EXPENSIVE "Bulova" Watch from Reid Store at Metrotown, Burnaby
He was told to bring in anytime for a band adjustment (free, of course) should it not fit.
When we did and was told "need proof of purchase, receipt". (We came from Delta, no short drive) The salesladies insisted,... no reasoning with them for a simple wristband adjustment for costly watch BOUGHT from this store! We walked away thoroughly disgusted.
Don't they know their own product? Why would we bring back a watch to a 'rinky-dink' jewellery mall store if we DIDN'T get it from there? [Besides, for the sake of good customer relations, give the benefit of doubt and do NOT imply that anyone is lying about where purchase is from!]
GAWD! It was for an easy (promised) watch band adjustment!
Amazed at such poor disgraceful customer relation/business practice we left and went to "The Bay" department store. "Long" the...
My partner surprised me with a beautiful EXPENSIVE "Bulova" Watch from Reid Store at Metrotown, Burnaby
He was told to bring in anytime for a band adjustment (free, of course) should it not fit.
When we did and was told "need proof of purchase, receipt". (We came from Delta, no short drive) The salesladies insisted,... no reasoning with them for a simple wristband adjustment for costly watch BOUGHT from this store! We walked away thoroughly disgusted.
Don't they know their own product? Why would we bring back a watch to a 'rinky-dink' jewellery mall store if we DIDN'T get it from there? [Besides, for the sake of good customer relations, give the benefit of doubt and do NOT imply that anyone is lying about where purchase is from!]
GAWD! It was for an easy (promised) watch band adjustment!
Amazed at such poor disgraceful customer relation/business practice we left and went to "The Bay" department store. "Long" the wonderful watch person there did for FREE!
No questions asked!
So bothered, I called the Reid Jewellery Stores in Guildford, Surrey and Richmond to find out the head office or the owner in charge.
Given the run-around. "Catherine" at Rmd. Store asked for details, once given, she too 'argued' and was persistent that needed "receipt". She did ask for my name and # and finally said "Ken" the manager would call me.
To date, he has NOT. Guess he is NOT concerned about unhappy customers, he certainly will not be getting anymore business from us, nor anyone else we know.
***All this over adjusting a watch by a few links!!!
RUN, don't walk away from this unconscionable bad so-call business! ***
Emergency underground water leak, fixed next day!
So impressed with Brian's near immediate service and Brian's apprentice, Tyler Clarke's efficiency and diligence.
Could not be more satisfied with Brian's Plumbing & Heating!
Debbie in Delta