debbiedragon's Reviews

RIP OFF

DO NOT give these people your money !!! I purchased a deal on the internet, waited 2 months for my appointment and 1 hour before they left a message on my phone cancelling, good thing I ran home after work and found out. So ok.. they had to cancel..it happens. The message said to call cleo to reschedule, so I did.. no answer, and for days no one returned my call, I left repeated messages even said I expect someone to call me back, and that this was bad customer service. when I finally got a hold of a human, I was told I had to re book online. 3 months later was the next available appt. I booked off work.. drove 30 minutes and I walk up to the desk, looking forward to some pampering. The woman taps away on her computer, looks at me and says "I'm sorry to tell you we have no staff for you." I'm stunned... what do you mean you have no staff?? Well why didn't someone inform me I ask.. to which I got the reply.. "I don't have an answer for you". I...

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By: debbiedragon

Zeneba Academy of Esthetics

Calgary, AB