They will leave you stranded, lie,...
I am with the group who booked a hummer limo and received a bus last weekend.
All these bad reviews are true. They do the same thing to customers.
Long story short we expected the vehicle to be ours for pick up at 9 and when we called to come back and get us. They said it was way too early for them to come and refused because they made other arrangements with new customers.
Upon emailing them numerous times the 2 who actually booked it got 1 response back saying this:
You state that you were under the impression that the limousine was at your disposal all night. If that were the case it would have been booked from 9:00pm-3:30am at a cost of $1100.00.
-Our hummer unfortunately was in for service (replacing anti-theft module & re-programming
-Our dispatcher received a call from a person in your party claiming that they needed to have the limo back shortly after you had been dropped off at the club. He stated that someone in your party...
I am with the group who booked a hummer limo and received a bus last weekend.
All these bad reviews are true. They do the same thing to customers.
Long story short we expected the vehicle to be ours for pick up at 9 and when we called to come back and get us. They said it was way too early for them to come and refused because they made other arrangements with new customers.
Upon emailing them numerous times the 2 who actually booked it got 1 response back saying this:
You state that you were under the impression that the limousine was at your disposal all night. If that were the case it would have been booked from 9:00pm-3:30am at a cost of $1100.00.
-Our hummer unfortunately was in for service (replacing anti-theft module & re-programming
-Our dispatcher received a call from a person in your party claiming that they needed to have the limo back shortly after you had been dropped off at the club. He stated that someone in your party could not obtain entry into the club due to him or her being intoxicated. These were his exact words, not as you state there was a family emergency.
-We are sorry that your evening was ruined due to the fact that someone in your party could not enter the club but that is in no way any fault of ours.
LIARS!!! LIES LIES LIES!!!!!! We could have gone to any bar in the area as we were at Crocodile Rock on Adelaide St downtown Toronto! There are dozens we could have gone to if that were the case! And we contacted Crocodile Rock on Sunday letting them know we paid cover to get in and had to leave not even 30 mins later(one in our group knows the owner). The OWNER is excellent! He understood and refunded everybody's cover charge and more! So yes, we do have proof that not one person was intoxicated and we chose to go back home due to an emergency.
How dare they make up a lie like that? So that they can justify not refunding half of the money because we got half of what was paid for-one ride. This infuriates me and the group who went down!!! Especially when we were outside flagging taxi cabs in the freezing cold. Then we paid $240.00 total for 2 taxi cabs back home after paying about $600.00 for our "limo rental" for the night.
I could go on forever but the bottom line is NEVER EVER book them. So many bad reviews we all should have read before we gave them our cash and they stole it.
The Better Business Bureau has numerous claims on them. That should say something along with the horrible reviews.
Save yourself the money you will lose and book your ride with a better company (which is any other company really!!).
Thank you for reading.
Comments
I will let all my friends know about this and I am working on getting this in the newspaper and TV as we speak.