coxmh's Reviews

Sales says all the right things, but...

I cannot recommend this company.
The salesman Emile told me what they were going to do and the cost. I had several quotes and they match fairly closely.
However, when it came to the contract, many things had changed, most importantly was the dropping of the use of epoxy to seal the crack. I complained, and Emile told me that the a new contract would be given to me to contain Epoxy instead of Hydraulic Cement.
Note the my insistence on Epoxy was because of the 30+ articles I have read about using Concrete Staples and they ALL indicated that Epoxy was the only way to properly secure them.
They showed up … no new contract. I complained again when the fellow indicated they were putting in 2-foot epoxy coated rebar (straight, not in a stable). They then indicated that they were stitching instead of stapling, but stitching means narrow cross-drilled holes filled with Epoxy where they were just putting in vertical (and very wide) troughs.
They didn’t use the...

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By: coxmh

Renco Home Improvements

Ottawa, ON