How to begin, me and my girlfriend drove all the way to Ottawa from Toronto after being told they could beat competitors trade in values by 3000. Upon arriving we had been greeted by a sales rep. I explained how we had been looking to trade in our Porsche for something more practical, and how we liked the new optima and had already decided we wanted to buy one !!! Myself being well informed I asked many questions all of which my sales rep had not a clue about. After getting our vehicle appraised we decided we wanted to once again make the deal for one of the first cars to come in. Once again our sales rep had no idea what he was talking about and finally came back to us after not knowing anything and said "the car won’t be in for another month and we should let it go and you should come back" Being insulted we did exactly that. Strange however now that I’m home we have our Brand New Kia SX in our driveway a month before they claimed it would even be in the country. All I can say is disappointing experience. Wasn’t worth the drive or time.
How to begin, me and my girlfriend drove all the way to Ottawa from Toronto after being told they could beat competitors trade in values by 3000. Upon arriving we had been greeted by a sales rep. I explained how we had been looking to trade in our Porsche for something more practical, and how we liked the new optima and had already decided we wanted to buy one !!! Myself being well informed I asked many questions all of which my sales rep had not a clue about. After getting our vehicle appraised we decided we wanted to once again make the deal for one of the first cars to come in. Once again our sales rep had no idea what he was talking about and finally came back to us after not knowing anything and said "the car won’t be in for another month and we should let it go and you should come back" Being insulted we did exactly that. Strange however now that I’m home we have our Brand New Kia SX in our driveway a month before they claimed it would even be in the country. All I can say is disappointing experience. Wasn’t worth the drive or time.