caveatemptor's Reviews

Scammer

These guys are crooks, as others have posted.

I took a nice Longine watch there to have the battery replaced. As others have said, they change the battery so fast, however, they ended up scratching my watch when prying the back cover.

After he changed the battery he asked me to wait a minute to see if battery ok. The dials didn't move so he tried another battery, and still nothing. He says my watch probably needs maintenance and that it'd be $68 and includes 1-year warranty. I didn't have good vibes so I left the store.

I took my watch to another, more reputable place and they changed the battery and it works perfectly fine. There was no need for unnecessary repairs. They also pointed out the scratch before opening the watch. The guy at Russell's is a crook.

I warned other and somebody else told me that their watch battery only lasted 2 months after getting it changed at Russell's.

By: caveatemptor

Russell's Plaza Jewellers

Richmond, BC