My Kenmore dishwasher was not cleaning effectively; when I called Sears service, I spoke to a representative who's English was difficult to understand. He said a service call would cost $99 for a 10 minute assessment. I would then be advised of the cost. As I could not belive that $99 would not cover the repair, I called the manager at Sears where I bought the dishwasher and was advised that it would cover the repair cost. The final labour bill for less than 30 minutes was $165. In spite of complaints to Sears Canada, they will not change this fee.
NEVER NEVER NEVER GET SEARS TO REPAIR YOUR APPLICANCE - THE COST IS OUTRAGEOUS.
My Kenmore dishwasher was not cleaning effectively; when I called Sears service, I spoke to a representative who's English was difficult to understand. He said a service call would cost $99 for a 10 minute assessment. I would then be advised of the cost. As I could not belive that $99 would not cover the repair, I called the manager at Sears where I bought the dishwasher and was advised that it would cover the repair cost. The final labour bill for less than 30 minutes was $165. In spite of complaints to Sears Canada, they will not change this fee.
NEVER NEVER NEVER GET SEARS TO REPAIR YOUR APPLICANCE - THE COST IS OUTRAGEOUS.