Can't tell you how much I appreciate this company. I again used their services this year to trim my large pecan tree above my house. While they were trimming the tree I heard a loud crash, and saw a limb had fallen on my deck, breaking a light post and knocking down my string lights. I'm sure it was an accident, but was a little unhappy. Before I could even submit a complaint, I received a phone call from the main office apologizing for the damage and that they would have someone out to take care of the repairs.I was leaving for Europe the following day, and when I returned I found a brand new lamp post installed (they even stained it with matching stain) and they even replaced broken bulbs on my string lights. Accidents happen, and they went above and beyond to make things right, even before I launched a complaint. They will have my business for years to come and I highly recommend them!
Can't tell you how much I appreciate this company. I again used their services this year to trim my large pecan tree above my house. While they were trimming the tree I heard a loud crash, and saw a limb had fallen on my deck, breaking a light post and knocking down my string lights. I'm sure it was an accident, but was a little unhappy. Before I could even submit a complaint, I received a phone call from the main office apologizing for the damage and that they would have someone out to take care of the repairs.I was leaving for Europe the following day, and when I returned I found a brand new lamp post installed (they even stained it with matching stain) and they even replaced broken bulbs on my string lights. Accidents happen, and they went above and beyond to make things right, even before I launched a complaint. They will have my business for years to come and I highly recommend them!