Briton House assisted living floor...
Our Mom moved into Briton House a couple of yrs ago. Staff were unpleasant at best (with some exceptions). Rude, unfriendly, and without an ounce of empathy. Comments to my Mom included: "do you think you're better than me because of your skin colour? "
As a daughter coming in with my little girl, I heard a staff member yell at another helpless resident: "you are disgusting!"
I could go on and on. Not worth the top dollar charged that's for sure. Food is also poor.
Comments
oh my goodness!!! that's just awful!
Not surprised based on our experience. Care is good for those able to speak for themselves, but watch out if you or your loved can't stand up for yourself.
Don't go there. Food is awful. Monthly bills often include charges for services not requested.
Don't know if it is cheating or poor bookkeeping. Either way resident gets shafted.
Glowing reviews probably submitted by owner.