bought a used car. should have been an easy transaction. They did not fill up my tank (refunded me later, but still forgot), did not vacuum the seats, they still had dog hair. The detailing was so bad that I had to redo it all. Had to wash the windows because they were so dirty I could not see out of them. The promised me manuals and a spare key and it took 5-6 phone calls and 2 months to get it to me. Absolutely brutal follow up service. Have used this dealership for service for years but am done with them now.
bought a used car. should have been an easy transaction. They did not fill up my tank (refunded me later, but still forgot), did not vacuum the seats, they still had dog hair. The detailing was so bad that I had to redo it all. Had to wash the windows because they were so dirty I could not see out of them. The promised me manuals and a spare key and it took 5-6 phone calls and 2 months to get it to me. Absolutely brutal follow up service. Have used this dealership for service for years but am done with them now.