In retrospect, I feel this company dishonestly convinced us to buy a new air conditioner last year. This year, it was working well before a routine service, and after they serviced it, it is no longer working! Their communication with customers is very poor, and there is no punctuality with appointments (e.g. they said they would come between 9 and 11am, and show up at 1pm with no explanation!). Beyond these issues, I don't think some of the technicians know what they are doing. I would recommend you use another company as my experience was very stressful and disappointing.
In retrospect, I feel this company dishonestly convinced us to buy a new air conditioner last year. This year, it was working well before a routine service, and after they serviced it, it is no longer working! Their communication with customers is very poor, and there is no punctuality with appointments (e.g. they said they would come between 9 and 11am, and show up at 1pm with no explanation!). Beyond these issues, I don't think some of the technicians know what they are doing. I would recommend you use another company as my experience was very stressful and disappointing.