applebottom's Reviews

Consistently poor service

I've seen two vets at this hospital, Dr. Knight and Dr. Fattah, and both were a let down. Dr. Knight was confrontational, presumptuous, and loath to listening. Dr. Fattah makes decisions and conducts procedures without fully explaining what they will do, why they are necessary, or how much they will cost. Furthermore, when I tried to provided a possible explanation for symptoms presented by my cat, I was told to call an external service because he didn't have time to follow up every issue. Great, thanks.

In addition to the frigid service from the vets, at every visit (5 in total) the front desk staff sat and talked about their personal lives and other clients, including those who they had a difficult time with, etc.

Disappointment is an understatement. I gave them a second chance because I thought I got them on a bad day, and I went back because it was an emergency. The bottom line is this: if you're looking for a warm environment where the staff with work with you, this isn't the place.

By: applebottom

Glebe Pet Hospital

Ottawa, ON