I ordered a bridesmaid dress from here. I am a size 6 and they ordered me a size 16! When I complained and told them to fix it, they said they would and everything would fit perfectly. It took them one month later to "fix" and they didn't end up fixing anything. When I told them to fix it free of charge they wouldn't do it and they said "people make mistakes, it happens" wtf?!?!? Nor would they give back any of my money. I had to take it elsewhere and even the other alteration place couldn't fix it completely because they said they should have made a dress from scratch. Hard to alter 10 sizes too big...DONT EVER spend your money here. Lina the manager is pathetic and doesn't know anything about customer service. This company shouldn't be in business! Waste of $300.
I ordered a bridesmaid dress from here. I am a size 6 and they ordered me a size 16! When I complained and told them to fix it, they said they would and everything would fit perfectly. It took them one month later to "fix" and they didn't end up fixing anything. When I told them to fix it free of charge they wouldn't do it and they said "people make mistakes, it happens" wtf?!?!? Nor would they give back any of my money. I had to take it elsewhere and even the other alteration place couldn't fix it completely because they said they should have made a dress from scratch. Hard to alter 10 sizes too big...DONT EVER spend your money here. Lina the manager is pathetic and doesn't know anything about customer service. This company shouldn't be in business! Waste of $300.