I bought a set of chairs from Tepperman's prior to Christmas (the first week of December) and they gave a delivery date for one of the items in three days and said they would call. When they did not call, I called two weeks later, and they informed me they did not have the shipment but it would be in the 6th of January. Again they did not call. Finally I called the 14th and it was in, but no one called. I called to complain and they refused to let me talk to a manager.
Their claims that they are #1 in customer service is a lie. I will never buy from them again.

I bought a set of chairs from Tepperman's prior to Christmas (the first week of December) and they gave a delivery date for one of the items in three days and said they would call. When they did not call, I called two weeks later, and they informed me they did not have the shipment but it would be in the 6th of January. Again they did not call. Finally I called the 14th and it was in, but no one called. I called to complain and they refused to let me talk to a manager.
Their claims that they are #1 in customer service is a lie. I will never buy from them again.