Surprised that it was pretty good
I have to be honest, I was terrified to go to this salon, but I had spent money on a Groupon and figured I'd at least go in knowing what to expect and how to handle the situation if they tried to charge me extra. I did my research before I left, found out how much extra they charge for an extra bowl of colour (as my hair, like so many others, is longer than shoulder length) and hoped for the best!
The receptionist was really friendly when I called to book my appointment, as she was upon arrival on the date of my appointment. My stylist, Ali, was really great, asked me what I wanted done with my hair, and was really nice about the fact that they had and have been bombarded by so many coupons. I can't imagine that would be easy to deal with all the time as some couponers can be super cheap when it comes to tipping.
I asked her if I could do low-lites instead of hi-lites and she was fine with that (less work for her, too!), and everything turned out really well with the cut. Unfortunately, Ali was leaving the country the next day after my appointment, so I can't reccommend you to request her, otherwise I would for sure!
The receptionist did try to upsell me on the VIP membership, but personally, I don't go to the salon often enough for it to be of value to me, and because Ali left I would still be apprehensive of other stylists based on reviews I read prior to my visit.
I don't know if it's just the people who had awful experiences who wrote reviews, but based on the number of Coupons this business has running around, it seems as though they are having a hard time keeping loyal clietelle.
I have to be honest, I was terrified to go to this salon, but I had spent money on a Groupon and figured I'd at least go in knowing what to expect and how to handle the situation if they tried to charge me extra. I did my research before I left, found out how much extra they charge for an extra bowl of colour (as my hair, like so many others, is longer than shoulder length) and hoped for the best!
The receptionist was really friendly when I called to book my appointment, as she was upon arrival on the date of my appointment. My stylist, Ali, was really great, asked me what I wanted done with my hair, and was really nice about the fact that they had and have been bombarded by so many coupons. I can't imagine that would be easy to deal with all the time as some couponers can be super cheap when it comes to tipping.
I asked her if I could do low-lites instead of hi-lites and she was fine with that (less work for her, too!), and everything turned out really...