POOR 30 DAYS WARRANTY AT LENSCRAFTERS
May 15,2017, I purchased Progressive Lenses Ray-Ban Sunglasses ($405.00) at Lencrafters 8882-170 street which i had accepted unaware that the lenses were defective.
December 26,2017, I ordered another pair of Ray-Ban Progressive glasses ($422.00) and when they arrived I realized that the short vision was totally out of focus (blurry). The lenses were cut incorrectly, short vision was too low by 4mm. Short vision unable to see anything. I took them back to Lenscrafters and they cut new correct new lenses. With the new correct new lenses, I can see perfectly sharp short and long vision. Now I realized how bad are my previous sunglasses are (unable to see anything short vision).
Store Manager Avril refused to repair the defective sunglasses stating that i should had complained in the first 30 days. Lenscarfters warranty is only 30 days from purchase and they refused to rectify the poor workmanship after 30 days. Claiming that the customer should had the expertise to identity the problems with the lenses. Store Optician admitted that the sunglasses are very bad but they do not take responsibility after 30 days.
Stay away from Lenscrafters it is fly by night operation. Adam M.
May 15,2017, I purchased Progressive Lenses Ray-Ban Sunglasses ($405.00) at Lencrafters 8882-170 street which i had accepted unaware that the lenses were defective.
December 26,2017, I ordered another pair of Ray-Ban Progressive glasses ($422.00) and when they arrived I realized that the short vision was totally out of focus (blurry). The lenses were cut incorrectly, short vision was too low by 4mm. Short vision unable to see anything. I took them back to Lenscrafters and they cut new correct new lenses. With the new correct new lenses, I can see perfectly sharp short and long vision. Now I realized how bad are my previous sunglasses are (unable to see anything short vision).
Store Manager Avril refused to repair the defective sunglasses stating that i should had complained in the first 30 days. Lenscarfters warranty is only 30 days from purchase and they refused to rectify the poor workmanship after 30 days. Claiming that the customer should had the expertise to...