I got an eye exam and several boxes of contact lenses recently from this optometry business. They assured me that after purchase I could enter my details on a manufacturer website and get a substantial discount on the lenses, which were expensive. After paying the full price and hoping for a mail-in discount later, I found the website would not accept my receipt number from this optometry clinic, meaning I had to pay full price. I phoned them about this and how to get my money back and I just got a runaround and eventually was told that it was not their problem. Very disappointed and I will not be going back.
I got an eye exam and several boxes of contact lenses recently from this optometry business. They assured me that after purchase I could enter my details on a manufacturer website and get a substantial discount on the lenses, which were expensive. After paying the full price and hoping for a mail-in discount later, I found the website would not accept my receipt number from this optometry clinic, meaning I had to pay full price. I phoned them about this and how to get my money back and I just got a runaround and eventually was told that it was not their problem. Very disappointed and I will not be going back.