WORST DRYCLEANER EVER!!!!!!
THE WORST DRY CLEANER IN THE CITY!!!!!!!!!. I brought in a white dress for dry cleaning that I had worn to a wedding that had a small dirt mark on the back. When I returned to pick up the dress after cleaning the once small mark on the back had been enlarged to a huge yellow mark on the entire low back of the dress and the original small mark was also still visible. I asked that the dress be cleaned again and pointed out the mark on the back. A week later I returned and found that not only was the stain not removed but a second large yellow stain was now visible on the front bodice and a third on the back shoulders, plus there was a pink mark now on the back skirt next to the original mark. The woman working the desk said that she would talk to the cleaner who was not there at the time and told me that she didn't know what he did to clean the stains. When I said that it looked like a chemical stain she said we don't use chemicals, and that she thought it looked like water and suggested I let them wash the dress is water which as she put it "water will make the dress shrink, but the stain will go away". I then told her that I brought the dress to a dry cleaner to make sure it woulden't shrink and that all drycleaners use chemicals to clean the clothing. She than told me that she thinks it's a pop stain and that I must have put the stain there and it was not them. I reminded her that I had brought the dress back to her and she had seen the staining from the first cleaning and the second and she knew that it was not caused by pop. I asked for a refund on the cleaning because I was worried that a third cleaning would just cause more damage. She said she would not refund me anything and that she thought that the staining was my fault and she didn't care if she lost my business. I would never go back to them again, and if you care about your clothing than I suggest that you avoid this place at all costs!!!!!
THE WORST DRY CLEANER IN THE CITY!!!!!!!!!. I brought in a white dress for dry cleaning that I had worn to a wedding that had a small dirt mark on the back. When I returned to pick up the dress after cleaning the once small mark on the back had been enlarged to a huge yellow mark on the entire low back of the dress and the original small mark was also still visible. I asked that the dress be cleaned again and pointed out the mark on the back. A week later I returned and found that not only was the stain not removed but a second large yellow stain was now visible on the front bodice and a third on the back shoulders, plus there was a pink mark now on the back skirt next to the original mark. The woman working the desk said that she would talk to the cleaner who was not there at the time and told me that she didn't know what he did to clean the stains. When I said that it looked like a chemical stain she said we don't use chemicals, and that she thought it looked like...