They lost a sureshot customer yesterday when i went there to purchase New CX5 after receiving two calls from their salesman agreeing on some sales discounts in the deal. When I reached there ,the manager refused to honor the deal saying it was a confusion and he didnt even apologise for his conduct. It was my son's birthday so inspite of all this, I made up my mind to go for the deal to make my son happy but the manager was so arrogant and disrespectful that I just left the showroom and went Honda and finalised with CRV. If Mazda wants to survive in this area, it should take this matter seriously and make that man learnt how to deal with the customers.Thanx.
They lost a sureshot customer yesterday when i went there to purchase New CX5 after receiving two calls from their salesman agreeing on some sales discounts in the deal. When I reached there ,the manager refused to honor the deal saying it was a confusion and he didnt even apologise for his conduct. It was my son's birthday so inspite of all this, I made up my mind to go for the deal to make my son happy but the manager was so arrogant and disrespectful that I just left the showroom and went Honda and finalised with CRV. If Mazda wants to survive in this area, it should take this matter seriously and make that man learnt how to deal with the customers.Thanx.