I am adding to "Still Waiting" review. I have live in Burnaby now for five years and Purolator has always done the same thing to me. They can never fined me, it is the same driver and she has been to my place more than five times. But, for myself it always seems to take them at least four or more weeks to deliver. When I call them or they call me they always tell me I can pick it up. I have complained to customer service every time I get a package but nothing seems to change this depot. I am often left wondering if they do not kept customer's packages for themselves.
I am adding to "Still Waiting" review. I have live in Burnaby now for five years and Purolator has always done the same thing to me. They can never fined me, it is the same driver and she has been to my place more than five times. But, for myself it always seems to take them at least four or more weeks to deliver. When I call them or they call me they always tell me I can pick it up. I have complained to customer service every time I get a package but nothing seems to change this depot. I am often left wondering if they do not kept customer's packages for themselves.