Low class horrendous customer service
I went in with my brother in law today who had a bad experience with this shop and left them a bad review on Facebook. I just bought a salt water tank and although his experience with them was bad I wanted to check out their fish and make my own conclusions.
After a few minutes of looking at the fish this lady named Deb and her staff walked up to us and started swearing at me because he had given them a bad review. The 90lb hippie was telling me (not my brother in law) to fuck off, and to get the fuck out while the lady Deb was equally as aggressive and unprofessional. He actually rushed up to me in an aggressive manner like he wanted to fight!!! I was completely shocked. In all my years I have never seen a business owner and their staff conduct themselves like utter trailer trash. Instead of trying to rectify the situation with my brother in law and perhaps asking him to take down his review they acted with emotional teenage agnst. The owner Paul had to come out come out to control his staff. I can absolutely see exactly what my brother was talking about and will be letting everyone I know about the way this place treated me. I would suggest the staff take serious training on customer service or get professional therapy. Do not go here and do not bring your friends here!!!
I went in with my brother in law today who had a bad experience with this shop and left them a bad review on Facebook. I just bought a salt water tank and although his experience with them was bad I wanted to check out their fish and make my own conclusions.
After a few minutes of looking at the fish this lady named Deb and her staff walked up to us and started swearing at me because he had given them a bad review. The 90lb hippie was telling me (not my brother in law) to fuck off, and to get the fuck out while the lady Deb was equally as aggressive and unprofessional. He actually rushed up to me in an aggressive manner like he wanted to fight!!! I was completely shocked. In all my years I have never seen a business owner and their staff conduct themselves like utter trailer trash. Instead of trying to rectify the situation with my brother in law and perhaps asking him to take down his review they acted with emotional teenage agnst. The owner Paul had to come out come out to...