I had recently brought in my Mazda 3 into CARSTAR. Customer service was exceptional from the moment I walked in to the time I drove away. I was taken aback as to how friendly and knowledgeable the CARSTAR staff was. Allison had even offered to coordinate a car rental for me, I didn't need one mind you but it's nice to know that this convenient service is available and I didn’t have to inquire about it. They have a very welcoming, clean and tidy seating area while you wait. I couldn't ask for anything more. My car was delivered to me clean and in perfect condition, no sign of the rust which was evident when I dropped it off. Hopefully, I won't need to use their services again; however, if I do I wouldn't hesitate going back to CARSTAR Guelph. I would highly recommend this place to anyone needing repairs. From the initial estimate to the pick-up, I want to say thank you to Georg and his staff for an incomparable service experience.
I had recently brought in my Mazda 3 into CARSTAR. Customer service was exceptional from the moment I walked in to the time I drove away. I was taken aback as to how friendly and knowledgeable the CARSTAR staff was. Allison had even offered to coordinate a car rental for me, I didn't need one mind you but it's nice to know that this convenient service is available and I didn’t have to inquire about it. They have a very welcoming, clean and tidy seating area while you wait. I couldn't ask for anything more. My car was delivered to me clean and in perfect condition, no sign of the rust which was evident when I dropped it off. Hopefully, I won't need to use their services again; however, if I do I wouldn't hesitate going back to CARSTAR Guelph. I would highly recommend this place to anyone needing repairs. From the initial estimate to the pick-up, I want to say thank you to Georg and his staff for an incomparable service experience.
Sarah