Pia16's Reviews

Poor customer service

I cannot recommend this salon. Their customer service is poor. After a disastrous visit, I complained to the manager who couldn't seem to care less. So I wrote to the head office in Vancouver--they didn't even bother to reply.

To add insult to injury, they were more concerned about the money they were making. On a previous visit they had undercharged me (their mistake). The ends they went to to get their money back were extraordinary. Yet to fix a mistake they made that might cost them money? Forget it.

In talking to other women about this, I hear the same response: Suki's is all about profit and not customer satisfaction.

I won't go there again and I don't recommend them.

By: Pia16

Suki's International Hair Dsgn

Vancouver, BC