I have had 5 windows and a new front entry door installed about two years ago. I have not had any issues with the windows, but the door is a different story. Within a week there was some small paint chips coming off the door. At first they just came and touched up the chips, but after a few times they said they will get the manufacturer (queens doors) to look at the door.( they are a whole other joke of a company) It took 5 months for the door to be repainted and only two weeks for the paint to start chipping and sagging again. It has been 17 months now and after repeated calls, home visits by baltic and promises that they will have it resolved in 3-4 weeks, nothing ever happens.
I would stay far away from Baltic as i think their days are numbered.
I have had 5 windows and a new front entry door installed about two years ago. I have not had any issues with the windows, but the door is a different story. Within a week there was some small paint chips coming off the door. At first they just came and touched up the chips, but after a few times they said they will get the manufacturer (queens doors) to look at the door.( they are a whole other joke of a company) It took 5 months for the door to be repainted and only two weeks for the paint to start chipping and sagging again. It has been 17 months now and after repeated calls, home visits by baltic and promises that they will have it resolved in 3-4 weeks, nothing ever happens.
I would stay far away from Baltic as i think their days are numbered.