Kay29's Reviews

NEVER take their word for it!!!!!!!!

I called this specific location 1 day prior to pick up to get confirmation to specific questions about a rental and was given information that I agreed with. And then the day of the actual pick up everything changed and apparently the information that I was given was wrong. The day I called the company I confirmed that the person I was talking to was at this specific location and I wrote down his name. And of course when I found out there were issues the day of pick up I called this location back and talked to the SAME person because I asked for his name again and was told that I must have talked to someone from the call center in Arizona that gave me the wrong information. I HAD HIS NAME WRITTEN DOWN from our conversation we had the previous day.
So apparently U-Haul thinks that they can take advantage of their clients. Well this is one person that will NEVER do business with them again. I had nothing but issues from the beginning and dealing with this location was the...

Read More...
By: Kay29

U-Haul Moving & Storage at Barton St

Hamilton, ON