5 times in 5 a bad experience

Purolator was used 5 times now on different shops I bought something online. All 5 times I had problems : Lost package, package delivered many days after scheduled date and note saying nobody was at home when I was inside my house the whole day. All the time the answer is to deliever to their warehouses and making me go get it, which defeats the purpose of buying online, I could go to the shop and build it in person.

Now this last time today, again, same problem and same answer.

5 times in 5 that I had a problem with Purolator, so I can't really recommend it.