Bad customer service
I was buying my parts there for 10 years then the last several times I was there some of the staff was quite rude. I had enough of this treatment and now I buy all my parts from Apex Auto and Parts on King St.E. near Ritson.
Apex's prices are even cheaper than Partsman and Apex has great customer service.
Great Service Dept. and Parts and honest
I've dealt with Apex for 5 years, always great customer service even in the Parts Dept., they will even refer you to another service centre.
I had an exhaust pipe leak at the manifold and they felt that they might run into a problem with the rusty manifold bolts and might have to remove the drive shaft to access the bolts with a drill. They stated that it might take an extra two hours labor if this occurs. So they advised me to go to a special exhaust shop who deal with this type of situation. They refered me to a local honest exhaust shop.
I felt that Apex was very honest and instead of ripping me off once my vehicle was on the hoist.
I've also bought parts from Apex and they have always steered me in the right direction. I will never buy parts from The Parts Man on Park Rd., very rude staff and not helpful.
You must try this pizza....to die for, especially their panzarotti.