You can never get a worse experience...
I used to be a tenant with MetCap in Montreal St Matthieu building and I can guarantee you that I've never had such a terrible experience. I wish I could rate negative ratings instead of the minimum being one star!
The first bad experience was when the air conditioner/heater in my apartment went off. I requested maintenance about 5 times and they sometimes the technician to check it over and over without ever fixing it. This process took more than 6 months and was not fixed until I left.
The second and most terrible experience was miss representation by the building manager, her name is Nadia. Long story short, after the never done maintenance, I decided to leave the building at the end of my lease. When they sent the lease renewal notice I made sure I refuse renewing and I submitted the signed notice and my decision in person to Nadia. I was naive by trusting people too much and did not request her signature and a copy of the notice. At that time Nadia was facing a problem where many tenants were leaving because of their attitude and she was trying not to get fired because of that. When my lease ended I came to submit the key and boom! she told me no you did not inform us that you are leaving and your lease was renewed!!. She kept refusing taking the key from me and then I found out that they filled a case against me claiming that I did not pay leave the apartment and that I must pay two months rent if I do not want to stay in the apartment. Now one year and a half post this incident and I am not able to lease anywhere because they messed up my file with "regie du logement" and I refused to pay the two months because I feel I was made of and will never pay it to them under any circumstances. However, Nadia was fired less than a year later but I think the reason was not because of tenants complaints but it was because the building was losing tenants at a high rate.
In short, there are countless reputable landlords out there so take your time shopping around and reading reviews before you get trapped and end up in a situation like me.
I used to be a tenant with MetCap in Montreal St Matthieu building and I can guarantee you that I've never had such a terrible experience. I wish I could rate negative ratings instead of the minimum being one star!
The first bad experience was when the air conditioner/heater in my apartment went off. I requested maintenance about 5 times and they sometimes the technician to check it over and over without ever fixing it. This process took more than 6 months and was not fixed until I left.
The second and most terrible experience was miss representation by the building manager, her name is Nadia. Long story short, after the never done maintenance, I decided to leave the building at the end of my lease. When they sent the lease renewal notice I made sure I refuse renewing and I submitted the signed notice and my decision in person to Nadia. I was naive by trusting people too much and did not request her signature and a copy of the notice. At that time Nadia was...